The McGraw-Hill 36-Hour Course Lean Six Sigma Sheila Shaffie, Shahbaz Shahbazi ISBN: 9780071743853 / 0071743855

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Table of Contents

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Chapter 1. Building the Case for Lean Six Sigma

Chapter 2. Implementation of a Lean Six Sigma Strategy

Chapter 3. Building Your Project's Business Case – Define

Chapter 4. Getting To Know Your Process and Collecting Data

Chapter 5. How We Are Performing and Why

Chapter 6. Identifying the Best Solution and Attaining Project Goal – Improve

Chapter 7. Making Change Last – Control

Chapter 8. Successful Project Closure